Artisan wooden puzzle pieces and workbench
Legal & Terms

Terms of Use

Please review the conditions governing your interactions, orders, and intellectual property protections for our wooden puzzles.

Pures Puzzles Official Policy

1. Acceptance of Terms

By accessing or browsing this website, viewing our curated collection, or placing an order for our handcrafted wooden puzzles, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Use and our associated policies. If you do not agree with any part of these terms, please discontinue your access and refrain from using our services.

We reserve the right to review, update, or revise these terms at any time. Any changes take effect immediately upon being published on this page. Your continued use of the website following any updates confirms your acceptance of the amended terms.

2. Use of Our Website & Eligibility

You agree to use our website solely for legitimate browsing, shopping, and informational purposes in full accordance with applicable local, national, and international laws. When using this site, you agree that you will not:

3. Product Craftsmanship & Specifications

Each puzzle in our collection is crafted with natural wood grain, non-toxic finishes, and precision-cut components. Because wood is an organic and natural material, minor variations in texture, grain hue, and tactile finish are normal and expected signatures of authenticity rather than defects.

We make every effort to display the colors, dimensions, and specifications of each product as accurately as possible. However, the colors you see may vary slightly depending on your screen settings and display hardware.

4. Orders, Pricing & Payments

All prices listed on our website are shown in the indicated currency and exclude any applicable regional import taxes, customs duties, or shipping tariffs, which are calculated at checkout where applicable. We reserve the right to adjust pricing, correct typographical pricing errors, or modify product availability without prior notice.

Placing an order constitutes an offer to purchase. An order is deemed accepted only once you receive an official dispatch confirmation email containing your order reference and receipt. We reserve the right to refuse or cancel any order if fraudulent activity, pricing discrepancies, or inventory shortages are detected.

5. Shipping & Delivery

Orders are packaged securely and dispatched to the shipping address provided at checkout. Estimated delivery dates are calculated based on carrier transit intervals and may vary due to weather events, customs clearance processes, or peak seasonal volumes. We are not liable for transit delays caused by third-party logistics partners once packages have been transferred into their care.

6. Intellectual Property Rights

All visual designs, jigsaw cut layouts, brand logos, illustrations, photography, text, and source code on this website are the proprietary intellectual property of our company and are protected by copyright, trademark, and international intellectual property conventions. Unauthorized reproduction, modification, or distribution is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from your access to, or inability to access or use, this website or any products purchased through it. Our total aggregate liability for any claim arising out of or related to these terms shall not exceed the total amount paid by you for the specific product or order in dispute.

8. Governing Law & Dispute Resolution

These Terms of Use and any separate agreements through which we provide services or goods shall be governed by and construed in accordance with applicable laws. Any dispute, claim, or controversy arising out of or relating to these terms shall be settled through good-faith negotiation before proceeding to formal arbitration or competent jurisdiction courts.

9. Contact & Legal Notices

If you have any questions regarding these Terms of Use, product certifications, or order inquiries, please reach out to our team using the contact channels below: