Artisan wooden puzzle pieces and workbench
Transparent Logistics & Payment

Delivery and Payment

Discover comprehensive shipping options, reliable courier timelines, and protected transaction details for our handcrafted puzzle collections.

Pures Puzzles Free Delivery Over C$ 75
Shipping & Logistics Overview

Careful Handling & Global Shipping for Every Puzzle

Every premium wooden and precision-cut jigsaw puzzle is packaged in reinforced, eco-conscious cases. We partner with reputable Canadian and international carriers to ensure your puzzles arrive safely and on schedule.

Free Domestic Delivery

On Orders Over C$ 75

Applicable automatically at checkout for standard Canadian ground shipments across all ten provinces.

Canada-Wide

Domestic Shipping

Standard and expedited domestic logistics fulfill from our primary Canadian distribution hub within 24 to 48 business hours.

  • Standard Ground (3-5 days)C$ 9.50
  • Expedited Post (1-2 days)C$ 16.00
  • Orders C$ 75 and aboveFREE
Worldwide Hub

International Shipping

We provide global parcel tracking to the United States, Europe, Australia, and select international destinations via air courier.

  • USA Cross-Border (5-8 days)C$ 14.50
  • International Air (8-14 days)C$ 24.00
  • Customs & DutiesDAP / Clear
Secure Checkout

Payment Methods

All store transactions are billed in Canadian Dollars (C$). We utilize 256-bit encrypted gateways to safeguard every transaction.

VisaMastercardC$ Currency

Encrypted processing ensures card details are never stored on our servers. Instant receipt delivery via email.

Interactive Estimation

Check Transit Times & Rates

Select your shipping location to view accurate delivery window estimations and pricing calculated in Canadian Dollars (C$).

Estimated Transit3 – 5 Business Days
Standard Ground FeeC$ 9.50
Free ThresholdOver C$ 75.00

Dispatched through Canada Post or domestic ground couriers with door-to-door tracking notifications.

Packaging & Piece Protection

Each puzzle box is sealed with moisture-resistant barrier sleeves inside heavyweight outer cartons. We ensure jigsaw corners remain unbent and wood-cut edges remain pristine during any distance of freight.

Every order includes a sealed collector checklist and precision placement map to assist your assembly experience.

Tracking & Delivery Guarantee

Upon carrier scanning, automated tracking numbers are generated and sent to your email. You can follow your parcel live from dispatch to front porch delivery.

Should a package experience carrier loss or exterior transit damage, our customer care team promptly issues a priority replacement without added fees.